User Data Deletion

1) What data can be deleted

If you use WhatsApp features in XploreByte, we may store limited WhatsApp integration data required to provide functionality, such as:

• WhatsApp Business Account identifiers (WABA ID)
• WhatsApp Phone Number identifiers (Phone Number ID)
• Access tokens used to call WhatsApp Business Platform APIs
• Configuration values required to enable/disable WhatsApp features

We store this data only to enable WhatsApp messaging and related features requested by the business user.

2) How to request deletion

Option A (recommended): Delete from inside the app

Log in to your XploreByte account → go to Settings → WhatsApp Api Integration → click DELETE WHATSAPP DATA (PERMANENT).

This permanently deletes WhatsApp onboarding configuration and tokens stored in XploreByte. This cannot be undone.

Option B: Request deletion by email

Email us from your registered account email with the subject Data Deletion Request.

support@xplorebyte.com

Include your business name, your login email, and a short note requesting deletion.

3) What happens after deletion

• We permanently remove WhatsApp integration configuration and access tokens stored by XploreByte for your account.
• WhatsApp messaging features in XploreByte are disabled after deletion.
• To use WhatsApp again, you must explicitly reconnect through a new Meta Embedded Signup flow.

For email-based requests, we may ask for basic verification to prevent unauthorized deletion requests.

4) Contact

For privacy or deletion questions, contact:

support@xplorebyte.com