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XploreByte LogoXploreByte

Industry ยท Automotive

Sell more vehicles with WhatsApp-first dealership automation.

Qualify leads instantly, schedule test drives automatically, and keep customers engaged long after delivery โ€” all inside WhatsApp.

3ร—

faster test drive scheduling vs phone calls

38%

fewer service appointment no-shows

24/7

automated inquiry response and qualification

Where Deals Break Down

Three gaps every dealership recognises

Showroom leads go cold overnight

Car buyers research online and inquire at odd hours. Without instant response, they shortlist a competitor before your team starts the day.

Service bookings lost to missed calls

Customers try to book a service slot by calling. Missed calls mean missed bookings โ€” and a workshop running below capacity.

Post-sale silence kills repeat business

After delivery, contact stops. Insurance renewals, service due alerts, and accessory upsells all go unmessaged โ€” and customers drift to competitors.

How It Works

From inquiry to delivery โ€” and beyond

01

Lead arrives from any source

Portal inquiry, WhatsApp ad, or showroom walk-in โ€” all captured in one inbox with source attribution.

02

Bot qualifies and schedules

Model interest, budget, and finance preference captured automatically. Test drive slot booked in the same conversation.

03

Long-term relationship automated

After delivery โ€” service alerts, insurance reminders, and accessory offers sent on schedule without manual effort.

Capabilities

Everything your dealership needs, inside WhatsApp

Instant lead qualification

Auto-respond to showroom and portal leads โ€” capture model interest, budget, location, and finance intent before the sales team picks up.

Test drive scheduling

Let prospects pick a date and slot directly in WhatsApp. Reminders sent automatically โ€” no back-and-forth calls needed.

Service appointment booking

Customers book a service slot via WhatsApp. Pre-visit reminders, job card updates, and ready-for-pickup alerts all automated.

Service due & insurance alerts

Auto-remind customers 30 days before their next service, insurance renewal, or PUC certificate expiry.

New model launch campaigns

Broadcast new launches, offers, and exchange programmes to segmented lists โ€” tracked by open rate, reply, and showroom visit.

Post-delivery feedback

Trigger a CSAT survey 7 days after delivery. Collect ratings, flag negative responses to the manager, and build verified reviews.

Lead Management

Qualify every car buyer before your sales team picks up

Automotive leads have a short decision window. XploreByte responds to every inquiry within seconds, captures model preference, budget, and finance requirement, and routes the hot lead to the right showroom advisor.

  • Auto-respond to leads from CarDekho, CarWale, and OLX
  • Capture model, variant, budget, and finance preference
  • Hot leads routed to advisor with full context
Automotive lead qualification and scoring in WhatsApp

Service & Workshop

Fill your workshop without managing calls

Customers book a service slot in WhatsApp, get a confirmation, and receive a job card update when work starts. A ready-for-pickup message fires when the vehicle is done โ€” no calls needed from either side.

  • Service slot booking via WhatsApp conversation
  • Job card update and ready-for-pickup alerts automated
  • CSAT survey sent 24 hours after vehicle handover
Automotive service booking and status update flow in WhatsApp

Post-Sale Retention

Stay connected after delivery โ€” automatically

Most dealerships go silent after the keys are handed over. XploreByte keeps the relationship active with service due alerts, insurance renewal reminders, and new model launch broadcasts โ€” all tied to the customer's vehicle profile.

  • Service due reminder 30 days before next scheduled service
  • Insurance and PUC renewal alerts on the right date
  • New model and exchange offer campaigns to existing buyers
Post-sale automotive retention campaigns in WhatsApp

Get Started

Your competitors are already responding faster. Start now.

Join automotive dealerships across India using XploreByte to qualify leads, fill workshops, and keep customers coming back.