Free for 6 months for first 20 Small SMEs. Use code: SME100
Turn Product Discovery Into Checkout Conversations
Help shoppers discover, compare, and buy on WhatsApp with fast support, cart recovery, and automated post-purchase journeys.
3.4x
faster first response to shopper queries
28%
higher repeat purchase intent
24/7
automated support and order updates
The Challenge
Retail growth slows when customer conversations are manual
Slow replies during buying moments
Shoppers ask about price, size, delivery, and stock in real time. Delayed responses mean abandoned carts and lost revenue.
Order updates create support overload
Where is my order requests flood your team after checkout. Without automation, support queues grow while CSAT drops.
Catalog and campaign channels are disconnected
Teams run ads and promotions, but conversations are not linked to product context. Conversion tracking and attribution stay unclear.
Use Cases
Built for every stage of the retail buyer journey
Product Discovery in Chat
Guide shoppers to relevant products with interactive buttons, category menus, and quick replies.
Cart Recovery Workflows
Automatically re-engage high-intent buyers with personalized reminders, offers, and one-tap purchase links.
Delivery and Shipment Updates
Send proactive order confirmations, shipping milestones, and delivery notifications without manual follow-up.
Post-Purchase Repeat Sales
Trigger automated re-order reminders and cross-sell campaigns based on purchase history and lifecycle stage.
VIP and Loyalty Engagement
Segment top customers and deliver exclusive launches, offers, and early access directly on WhatsApp.
Returns and Exchange Support
Automate intake flows for return reasons, pickup scheduling, and status updates to reduce support load.
How It Works
From first message to repeat purchase, fully orchestrated
Capture buyer intent
Clicks from ads, website widgets, and store QR codes enter one WhatsApp-first pipeline.
Guide to product and purchase
AI and automation answer product questions, share catalog items, and recover carts automatically.
Drive loyalty and LTV
Post-purchase updates, feedback loops, and targeted campaigns keep customers coming back.
Platform Features
Everything your retail team needs in one system
Shared Team Inbox
Handle all buyer conversations from one workspace with assignments, internal notes, and SLA tracking.
AI Sales Assistant
Qualify leads, answer product questions, and route complex cases to agents with full conversation context.
Broadcast Campaign Engine
Run targeted promotions by customer segment, purchase behavior, and campaign objective.
Catalog and Commerce Flows
Share product cards, pricing, availability, and payment links in a single chat-native buying journey.
Revenue and Funnel Analytics
Track response time, conversion by campaign, recovery outcomes, and repeat purchase trends.
Brand-Safe Messaging Controls
Use template governance, opt-in management, and policy-safe automation for compliant growth.
A fashion retailer increased recovered revenue with automated WhatsApp cart journeys
+22%
checkout conversion lift
-37%
order status tickets
+31%
repeat purchase rate
Talk to our team"We moved from fragmented support messages to one automated conversation engine. Buyers get answers faster, and our team focuses on high-value sales."
— Ecommerce Operations Lead, Mid-Market Fashion Brand
FAQ
Questions retail teams usually ask before onboarding
Get Started
Build your WhatsApp commerce engine this quarter
Launch faster support, higher conversion journeys, and better post-purchase retention with one connected platform.